Refund policy

Version 2026-11-10 · AINGEL NOVA

What this covers

This policy applies to purchases of Montesize plans, paid via Whop. It follows our terms; where they differ, the terms apply, and always your statutory rights. AINGEL NOVA, Kees de Groenplein 55, 3201 CP Spijkenisse, the Netherlands. Chamber of Commerce (KvK) 94517657, VAT NL004372717B72.

14-day withdrawal period (consumers)

If you buy as a consumer, you may withdraw within 14 days of the conclusion of the contract without giving a reason, even if you already use Montesize. Business customers have no statutory right of withdrawal.

How to request a refund

Send a clear statement within the 14 days by email to support@aingelnova.com, with the email address you paid with and the date of your purchase. You can also use the support chat on your purchase in Whop. You may use the model form; you do not have to. Quickest route: Withdraw by email.

How and when you are refunded

We refund the full amount within 14 days of your withdrawal, to the same payment method, via Whop. The refund costs you nothing. A running subscription is stopped at once.

Cancelling a subscription

You can cancel at any time in your Whop account or by email. The cancellation takes effect at the end of the period you already paid for; you keep access until then. After the 14-day withdrawal period we do not refund a period that has already started, unless the law requires it.

Questions

Email support@aingelnova.com. We reply within 2 working days.